Terms & Conditions

Please see the links below for our latest terms and conditions of sale & hire.

Terms & Conditions of Sale

Terms & Conditions of Hire

 

 

Why hire from Elite Paties & Events?

If you want a first class service to match our first class products then you need to contact our team at Elite Parties & Events. Here at Elite Parties & Events we work with you to achieve the distinctive first-class look you are after. We guarantee high quality products and service you can rely on.

How soon in advance do I need to book your service?

We recommend you secure your event date as soon as possible as summer and weekends are often our busiest times.       

How much is the deposit to secure my booking?

For hires we require a non-refundable deposit of 25% to secure your date. Due to the nature of our business, we require this deposit as a safe-guard should the booking be cancelled and we are unable to re-hire items.

In some unforeseen circumstances the deposit may be refunded but this is on a case-by-case basis and the final decision lies with Elite Parties & Events.

Is there a bond?

For all hires we require a minimum bond of 25% OR $100.00 (whichever is higher) and/or credit card details. Bond payments are due with your final invoice and payable at least two weeks before the hire date/s.

Do I have to sign a hire agreement?

Yes. We ask that a hire agreement is signed & in some instances we may also ask for a form of identity.

What is considered a breakage or damage?

Smashed or chipped glass. Serious permanent marks such as candle wax, marker pen, burns or rips on linen and chair covers. Minor damage such as small drink stains and wearing on the bottom of chair covers is acceptable. We will only charge the replacement cost of any item damaged and will discuss this with you before deducting from your bond. If damage is not covered by the bond paid we may ask that you cover the shortfall to cover the damages and should be paid directly to us.

How do I pay you?

Full hire amount is payable two weeks before your event. At this stage we accept electronic bank transfer, cash, cheque and credit card payments. Our bank details are provided on your invoice. Should you wish to pay via Credit Card please inform us - a 4% surcharge also applies to credit card payments.

Do you deliver or do we pick up?

Collection and return can be made from/to our premises at 5 Orakei Place, Tauranga. Delivery and collection can be organised nationwide, for local deliveries there is a standard minimum charge of $20.00 + $2.00/km. Please contact us to confirm costings first.

Can you help to theme our event?

Absolutely. We are all about the visual impact.

I am looking for specific items or colours you don't have on your website, can I make requests?

We are always updating and adding to our stock so if you are looking for something we don't currently have or in a different colour then please contact us.

Why should I have a candy bar/concessions at my event?

Quite simply...Fun! There is something about concession foods and lollies that bring out the child in all of us and gives your guests that WOW visual. Rarely is there a person that can resist picking up a scoop and filling a bag with goodies or smothering a hot dog with ketchup! Whether it be a wedding or corporate event our carts & concessions sure to impress and have people talking about your event for weeks after.

Can you provide the concession consumables?

Yes! We are able to supply all ingredients to service our concessions. We can work with you to select the appropriate selection and quantities to satisfy your guests.

If I DIY my Candy Buffet, how much candy should I purchase?

Our DIY jars can hold from 250g to 8kgs of candy depending on the candy and jars used. Of course more is better as it creates more of a visual.

Do you offer a full service for the Candy Bar?

Yes. We can offer 'The Works' which includes all delivery, set-up, candy, take-down and collection so all you need to do is sit back and relax! Check out the details under the 'Candy Buffet' section our website.

Are you available to serve?

Yes we can. Contact us should you require this option.

Pricing

Prices stated on our website are personal hire rates unless otherwise specified. Rates are available for daily, weekend, week, month & long term hires. Additional costs may apply for items freighted to allow for travel time. Business/corporate hires will attract an additional 15% charge.